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The Nashoba Valley Regional Dispatch District (NVRDD) opened its doors on June 18, 2013, beginning its service to the Public Safety Departments of Lunenburg, Lancaster, Devens, and Harvard. In 2015  NVRDD added services to the Town of Bolton. The Towns of Berlin and Townsend were the latest to join in 2017. NVRDD also dispatches for the Department of Defense Military Police at Fort Devens. 

NVRDD serves as the vital link between the citizens and visitors of the seven communities and their respective Public Safety Responders. Our professional telecommunications staff answers all 9-1-1 and non-emergency calls for service with empathy, integrity and compassion while dispatching police, fire and emergency medical services with the utmost efficiency.

Mission Statement

It is the mission of the Nashoba Valley Regional Dispatch District (NVRDD) to provide quality emergency communication services to our member communities and their Public Safety personnel through professional and ethical practices

Vision

Provide constant improvement and problem solving of the emergency communications call taking and dispatching services provided to the citizens and public safety professionals of the NVRDD

Serve as a model of excellence, ensuring any person needing  access to emergency services is able to immediately reach assistance and facilitate a quick response.

Provide all public safety professionals with a baseline for interoperable voice and data communications to ensure an effective  public safety response.

Educate the public, elected officials and public safety professionals about the services provided, and the requirements  to support the system.